Privacy Policy

Last updated: May 26, 2026

Information we collect

We collect information you choose to provide, such as your name, email address, company, project details, source and target languages, files, deadlines, and messages submitted through our forms or by email.

We may also receive basic technical information when you use the website, including your IP address, browser type, device information, referring pages, and usage data collected through standard server logs or similar technologies.

How we use information

We use personal information to respond to enquiries, prepare quotes, deliver translation and localization services, manage client relationships, improve our website, maintain security, and comply with legal or contractual obligations.

Project files and confidential content

Files and project materials you send to us are used to evaluate, quote, manage, and deliver the requested services. We treat client materials as confidential and share them only with team members, linguists, reviewers, or service providers who need access for the project.

Sharing information

We do not sell personal information. We may share information with trusted service providers who support our operations, professional advisors, public authorities when required by law, or parties involved in a business transfer where appropriate safeguards apply.

Retention

We keep personal information and project records only as long as reasonably necessary for the purposes described in this policy, including service delivery, client support, accounting, dispute resolution, and legal compliance.

Your choices

You may contact us to request access, correction, deletion, restriction, or portability of your personal information, or to object to certain processing where applicable law gives you those rights.

International work

Because language projects often involve international clients, linguists, and partners, information may be processed in different countries. Where required, we use appropriate safeguards for international transfers.

Contact

For privacy questions or requests, contact us at service@plp-connect.com.